Changing MIS Market – The Capita Perspective

Its been a year since I wrote about the state of the MIS market – after the Capita Annual Event, where we assessed what Academies and Free Schools had done to the market. We took an overhead view on the “cloud” notion, after Serco (now ALS) released Progresso and other vendors made steps into the UK market – such as Aspen. We also considered the growth of the wider ecosystem – with a myriad of “plugin” products, all web-based – all feeding from and expanding the core MIS.

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A new “scarfed” home

MovingMoving house! I needed a new home for my musings…to put more media out there; and to make it easier to edit, add and link posts. So…hello to a new “scarfed” home on WordPress.

Fear not – the ramblings will be just as random! Im still as keen as ever for your feedback and comments, and to post on areas that interest you.

In the mean time…my “geeky” blog is staying put, and Im going to cross post between the two.

Partner Competition time…

Its that time (like there needed to be a time for a good competition!)…

One of my partners – Education PR consultancy Catherine Lane PR – is giving the best rapper at your school the chance to win a prize for their entire class.

Were you inspired by the lyrical skills of Michael Gove – after getting over the cringeworthiness!!

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Operations Manager – System Centre gets serious!

So many of you know that Ive been playing with System Centre for a while…well, I was looking for a product to give me the lowdown on the inner workings of my system. I wanted the true integration with the software and services that power our system – and also signpost, if issues arose, how to fix them. It was a relatively simple evaluation choice to bring in Operations Manger then.

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Capita Development Priorities – SIMS 7 and beyond…

Ok, so this post needs to start with an apology to the team that gave up their time to speak to me – namely Phil Neal, Graham Cooper and Cath Lane (and colleagues) for excellent organising skills as always.Back in the Summer, I was privileged to attend the Capita SIMS Annual Conference – where I was treated to the latest news and developments from the inside. This post serves both as a record of the even – and as a eye-opener to where Capita are taking SIMS. There’s some really interesting things coming up, some of which some people may already know about. Its fitting in some ways that this is posted on the dawn of BETT – where you will get to see some of the great work that is going on. At the same time, its key to see that there is not just “new-ness” here, Capita are listening; and some of the developments are in direct response to customer (ie us Technical folk!) feedback.



Straight from the horses mouth “Sims easy to deploy easy to configure” – Phil Neal. Well there’s a gauntlet laid down then. A cursery browse of the forums show a selection of member gripes about installations and upgrades. Well – both of these are going to be the focus of a lot of time. Im also told that there will be published recommended configurations, going much further than the current “specifications” documents. This is very “Microsoft”, and can only be a good thing. It provides extra support for technical services on the ground.

Improving the installation and upgrades process should also be helped by reducing the need for patches by AMPARK and PI resources – by putting these online. As has now happened, the patching and database numbering has been changed. Why? Well this is to help a move towards consolidated patches. Now that the SIMS ecosystem has grown to more than just, there is a need to consolidate some of the code and services as well. Look at a machine with Discover and all the rest on it! Integration is the key – and work to unify SiMs windows services and ensure services do not require restarts is coming. This will also increase performance especially on startup. Products continually evolve, and as new features have been added in the past – some of the routes have become a bit cluttered. So, the team want to look at the big picture again. This will aim to “remove niggles” as Graham put it – on extra clicks, screen redraws. I guess what we are really talking is completing polish on high traffic areas, eg registers and assessment. Nice.

Under the hood things are happening too – XP and Vista are “dying”, so support is ending. Take note! Server OS and Platforms (ie SQL) continue to develop – and te product is improving and taking advantage of new features. Solus upgrades and SQL version support are moving on. That means migrations. Tools are coming (some are already out there) for SQL migrations. The best time will be Spring – although that, in reality means most Schools will be considering this for Summer.

This next one is bound to get a cheer…move installers to MSI wrappers. Yes, really – commitment from Phil himself. A nod to the community there. See… feedback makes a difference. You know exactly who you are…

The desire to improve team support is a nod to the excellent work by LA support teams. Information is scattered so far and wide about performance etc, so one idea to combat this is to effectively manage complete set of assessment resources. This would unify Capita and LA/National Curriculum guidelines. How could this look? Well, one clear example would be to provide Discover with pre configured templates and graphing.

There are some interesting statistics around surrounding use of SIMS and the associated products in the Classroom. Harking back to previous posts about the importance of the centralised data and use of it, show the difference it can make in School Improvement. Aside from that, its a component Ofsted look at too. Schools must be data literate throughout. On this note, Phil has set himself and the team the challenge of improving uptake in classroom. I guess the Technical Teams will say once the earlier notes above are completed it will be easier! well, take that a step further and “melting-pot” ideas include…

..teacher setup can be done remotely, dump a configuration file onto a machine for example
..increase primary widgets for home page
..develop AFFORDABLE tablet apps

Yes, I did just say develop Apps. Capita are coming to the App party. Capita have always supported the great work that Partners do, but now – they are taking this one on themselves. Apps are great for delivering and consuming data. Everyone uses them now. However, they are often poor for input, although HTML 5 improving this. I strongly suggest you take a look at what Capita are showing at Bett. Its very, very exciting. This is only the start though, and its important you remember this. That being said though – it is complete and very exciting. Did you get to see this at BETT? I know… 2 months have passed since then! Well – so much kerfuffle there was about this and the SLG (Sims Learning Gateway), I thought it best to actually sit down with a certain product manager and get the full details. That is coming soon…

So, I hear you say, what does that mean for and the future? That one is relatively simple as an observer -Sims as a service
..hosted Sims and FMS (already provided by Capita direct, some LAs and also some Academy groups0
..hosted SLG (as above)
..SIMS Multiview (Multiview takes data from Academy Schools, to central repository with dashboards)

So, why now announce all this? Key to SIMS for the furture is that customers (and by that I mean Academies and LAs) understand what future developments are underway – and to inform future purchases. Sims 8 is a long way away, and the market needs to know the more immediate future. Its key that SIMS isn’t seen to be stagnating and just “following legislation” changes.

Its well accepted that the move to the cloud fully will happen. It has already started – Agora is a cloud product, and many LAs and Schools run Local clouds. Its not surprising that there is a growing school of thought that this is how apps will be developed, to link to cloud based resources.

So… go and take a look at what is changing. Keep posing the difficult questions. Here, is a case of a product changing to meet changing School, Academy and Free School needs. Any questions, please send them over…